Privacy Policy
BakerOrder helps home bakers track custom bakery orders, quotes, deposits, customer details, public requests, and customer-ready summaries from one simple phone app.
1. Information we collect
Account information. If you create a BakerOrder account, we may collect your email address, sign-in/authentication information, account identifiers, and basic workspace or business settings.
Bakery business information. BakerOrder may collect information you enter about your bakery business, such as business name, public order page name/link, intro or policy text, pickup/delivery settings, payment method notes, menu items, pricing settings, and public page settings.
Order and customer information. BakerOrder may store customer names, phone numbers, email addresses, order details, pickup or delivery dates and times, order notes, quote, deposit, balance, paid status, menu items, pricing information, and customer communication notes or generated message text.
Public request information. If a customer submits a request through a baker's public BakerOrder page, we may collect information submitted in that request, such as customer name, customer contact information, requested item, requested date, pickup/delivery preference, budget range, notes, allergies, servings, or theme details.
Device-only data. BakerOrder may allow device-only use. If you use this device only, some information may be stored only on your device and may not be uploaded to cloud services unless you choose to use a synced workspace.
2. How we use information
- to provide and operate BakerOrder
- to help bakers manage orders, quotes, deposits, customers, summaries, and public requests
- to support synced workspace features when enabled
- to display public order pages when enabled by the baker
- to generate quote/order summaries and PDFs
- to provide customer support
- to protect against misuse, fraud, unauthorized access, or security issues
3. How we share information
BakerOrder does not sell user data or customer data.
We may share information only in limited situations, such as with service providers that help operate the app, hosting, cloud storage, authentication, database services, or support; when a baker enables a public order page and customer requests are made available to that baker; if required by law or legal process; or in connection with a business transfer if applicable in the future.
4. Firebase and cloud services
BakerOrder may use Firebase or similar cloud services for authentication, synced workspace storage, public forms, customer requests, hosting, and related app functionality. When you use synced workspace features, your account and workspace data may be stored using these cloud services.
5. Public order pages
Bakers may create a public BakerOrder page to receive customer requests. Submitting a request does not automatically create a confirmed order. No payment is collected through the request form right now. The baker reviews the request and replies separately.
6. Payments
BakerOrder currently does not process customer payments inside the app. Bakers may use BakerOrder to record deposits, balances, payment notes, or payment status for their own organization. Any actual payment between a baker and customer happens outside BakerOrder unless payment processing is added in the future.
7. Data retention
We keep information for as long as needed to provide BakerOrder, support users, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Account and data deletion
You can request deletion of your BakerOrder account or associated cloud data by contacting support@bakerorder.com or visiting https://bakerorder.com/delete-account.
If you use this device only, some data may be stored only on your device. BakerOrder may not be able to access or delete device-only data remotely. You can remove device-only data by uninstalling the app or clearing app storage from your device settings.
9. Security
We use reasonable technical and organizational measures to protect information. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.
10. Children's privacy
BakerOrder is intended for business use by home bakers and custom bakery businesses. BakerOrder is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
11. Not legal, tax, accounting, or financial advice
BakerOrder helps organize bakery orders, quotes, deposits, and customer-ready summaries. BakerOrder does not provide legal, tax, accounting, financial, or business advice.
12. Contact us
For questions about this Privacy Policy or privacy practices, contact support@bakerorder.com.